shopping guide

Payment Method

Payment methods include credit card, cash on delivery, bank transfer, and postal transfer.

(1) Credit cards <br>The following credit cards can be used.

(2) Cash on delivery <br>Cash on delivery via Yamato Transport.
Please pay the total amount directly to the delivery person when the product arrives.
The following COD fees will be charged per item depending on the COD amount.

Cash on delivery amount Cash on delivery fee (tax included)
Less than 10,000 yen 330 yen (base price 300 yen, consumption tax etc. 30 yen)
10,000 yen or more - less than 30,000 yen 440 yen (base price 400 yen, consumption tax etc. 40 yen)
30,000 yen or more - less than 100,000 yen 660 yen (base price 600 yen, consumption tax etc. 60 yen)
100,000 yen to 300,000 yen 1,100 yen (base price 1,000 yen, consumption tax etc. 100 yen)

*Shipping charges are not included in the fees above.

(3) Bank transfer, postal transfer <br>Please make the transfer within 7 days after placing your order. We will ship your order after confirming your payment.
It may take several days for us to confirm your payment, so if you are in a hurry, please pay by credit card or cash on delivery.
*Please note that bank transfer fees will be borne by the customer.

Bank transfer details
PayPay Bank Branch Name Suzume Branch Branch Number 002
Regular 6889569
Ichibankan Co., Ltd.

For postal transfer, please send the bank transfer details to the post office code: 17460
Number 57480041
Ichibankan Co., Ltd.

about shipping cost

Shipping fee list

region postage
Hokkaido Hokkaido 3,000 yen
Tohoku Aomori Prefecture, Iwate Prefecture, Miyagi Prefecture, Akita Prefecture, Yamagata Prefecture, Fukushima Prefecture 2,300 yen
Kanto, Shinetsu Ibaraki Prefecture, Tochigi Prefecture, Gunma Prefecture, Saitama Prefecture, Chiba Prefecture, Tokyo, Kanagawa Prefecture, Niigata Prefecture, Yamanashi Prefecture, Nagano Prefecture

2,000 yen
Hokuriku, Chubu Toyama Prefecture, Ishikawa Prefecture, Fukui Prefecture, Shizuoka Prefecture, Aichi Prefecture, Mie Prefecture, Gifu Prefecture 1,700 yen
Kansai, Shikoku Shiga Prefecture, Kyoto Prefecture, Osaka Prefecture, Hyogo Prefecture, Nara Prefecture, Wakayama Prefecture, Tokushima Prefecture, Kagawa Prefecture, Ehime Prefecture, Kochi Prefecture 1,600 yen
Kyushu, China

Fukuoka Prefecture, Saga Prefecture, Nagasaki Prefecture, Kumamoto Prefecture, Oita Prefecture, Miyazaki Prefecture, Kagoshima Prefecture, Tottori Prefecture, Shimane Prefecture, Okayama Prefecture, Hiroshima Prefecture, Yamaguchi Prefecture

1,500 yen
Okinawa Okinawa 2,650 yen

*Items will be shipped from the Karatsu main store.
*Shipping costs do not change depending on the size of the product.
* If the total amount of the products in one purchase is 55,000 yen or more (tax included), shipping will be free .

Regarding delivery

If you pay by credit card or cash on delivery, your order will be shipped within 3 days of receipt.
If you pay by bank transfer or postal transfer, your order will be shipped within 3 days after we confirm your payment.

Your ordered items will be delivered approximately one week after ordering.
Please note that delivery may be delayed if there is a high volume of orders or depending on your area.
If there is a delay in shipping due to reasons such as a lack of stock or the item being sold out, we will contact you.
When purchasing products, members must enter their ID and password.
If you are not a member (if you do not have a member ID or password), we recommend that you register as a member.
This will make shopping smoother, for example by eliminating the need for tedious input work.

Returns and Cancellations

In the case of returns due to customer's convenience , please contact us by email or phone within 7 days after receiving the product. Please return the product to us at your own expense.
Please note that we cannot accept returns for items that have been received more than 7 days ago, items that have been used by the customer, or items that have been accidentally damaged by the customer.

If you receive a defective product or a product different from the one you ordered <br>If the product you receive is damaged, please contact us by email or phone within 7 days of arrival.
We will cover the shipping costs.